Food Ordering App

Accepting app development nationwide. Create applications
Support both iOS (iPhone) & Android

Why do you need a CRM system in an online food ordering app?

CRM system is a tool that helps businesses manage customer data and improve service efficiency, with the goal of making customers feel satisfied and have a good relationship with the brand. Using CRM in online food ordering apps can help businesses.

  • Understand customer behavior : CRM helps collect customer order data such as favorite menus, time of ordering, and frequency of service. This data can be used for analysis and adjustment of marketing strategies.

  • Create a better experience : With detailed access to customer data, business owners can improve their services to better meet customer needs, such as sending special discount promotions to customers who order frequently.

  • Increase customer engagement : Using a CRM can help businesses send personalized messages or offers to customers, such as sending a birthday coupon or offering a special menu based on past orders.

Key features of online food ordering app with CRM system

Developing an online food ordering app with a CRM system must have features that can support both the order management system and the effective maintenance of customer relationships. The main features that should be included in an online food ordering app include

Convenient and fast online food ordering

Easy to find menu : The app design is user-friendly, allowing you to filter menus by categories such as fast food, healthy food, or vegetarian food.

Appropriate menu selection : Customers can easily select the desired menu along with details such as price, ingredients, and information about the restaurant.

Convenient payment : Supports multiple payment channels such as credit cards, bank transfers, cash on delivery, or digital wallets (E-wallets).

Shipping Status Tracking System

Users can track the status of food delivery in real time, from order receipt to delivery to the recipient.

Sending notifications and promotions

Order status notifications : such as when food is being prepared or when food is delivered to the delivery location

Promotions or special offers : CRM systems can send promotions to customers through various channels, such as in-app notifications or emails.

Review and rating system

Customers can review restaurants and rate their menu items to help other users make better food ordering decisions.

CRM system to manage customer data

Collecting customer data : Such as order history, favorite menus, delivery addresses, and payment information

Customer behavior analysis : Using order data to analyze customer behavior, such as which types of food customers like to order the most

Creating special offers and promotions : CRM systems can create special offers, such as discounts for first-time orders, or promotions for frequent customers

Selecting Technology for Developing Online Food Ordering App with CRM

Selecting the technology to develop an online food ordering app with a CRM system is important in creating an efficient app that supports future growth. The technologies used in development may include

App development platform

  • Android : Use Java or Kotlin for apps running on the Android operating system

  • iOS : Use Swift or Objective-C for iOS apps

  • Cross-Platform : Cross-platform app development can use tools like React Native, Flutter, or Xamarin that allow you to develop apps on both Android and iOS.

Backend and database

  • Backend : You can use technologies like js, Ruby on Rails, or Django (Python) to manage user and product data.

  • Database : A suitable database for storing shopping data can be MySQL, PostgreSQL, or MongoDB.

Payment Gateway

Choosing a secure payment gateway that supports multiple payment sources, such as PayPal, Stripe, or Razorpay, will help users make secure payments

CRM system

  • CRM systems can be built on existing software such as Salesforce, Zoho CRM, or developed in-house to efficiently manage customer data.

  • Connecting to external service APIs to add functionality

Package price

Startup Package

฿29,000/year
  • Choose a theme
  • Banner + Slide Design
  • Use standard functions of ready-made mobile applications.
  • Teach how to use it for free
  • Provide lifetime consulting
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Professional Package

฿49,000/year
  • Customize to your theme
  • Banner + Slide Design
  • Use standard functions of ready-made mobile applications.
  • Teach how to use it for free
  • Provide lifetime consulting
Apply Now

Customize Package

Call
  • Completely redesigned theme
  • Banner + Slide Design
  • Customize the Mobile App usage to suit your business.
  • Teach how to use it for free
  • Provide lifetime consulting
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New app development package price

Customize Package

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  • We accept app development. Just tell us your requirements and we will design and develop the app according to your needs.
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Our client

We are trusted by a wide range of business customers, from small businesses to large organizations, who want to create applications that meet their specific needs. With our experience and expertise, we are ready to create applications that are not only modern but also meet the needs of customers and users directly.

Cloud Provider

Leading cloud providers such as Amazon Web Services, Microsoft Azure and Google Cloud Platform offer a wide range of services to meet the needs of businesses of all sizes.

Payment Provider

Multiple payment channels With our Payment Provider service, your customers can choose to pay at their convenience, whether it’s credit card, debit card or e-Wallet. Attract new customers and increase sales effectively.

Shipping Provider

To meet the diverse needs of our customers, our company has expanded its delivery network to cover areas nationwide through partnerships with major shipping carriers, ensuring that customers can be assured that their products will be delivered to their hands.

Quality Assurance

Our website quality assurance ensures that customers receive the best service possible, with confidence in the security of personal information and transactions every time.

SC Spark Solution

We offer services for developing Mobile Application, Website E-commerce, Enterprise Java Application that support both iOS and Android, usable on both Smartphones and Tablets. We specialize in creating applications for iOS, Android, and websites, as well as Graphic Design and Web Applications, all delivered by an experienced team.